Privacy Policy

At THEWEDDINGTEMPLATE.COM, we always respect the security and confidentiality of your personal data. To provide you with better service, we have developed this Privacy Policy to inform you clearly about the processing and management of your personal data.

For your convenience, the Privacy Policy will always be accessible on the website https://theweddingtemplate.com/.

Please remember that for the proper functioning of the relationship, you must inform us of any changes to the information provided, such as changes of address, email, phone number, etc., and notify us in case of loss, theft, or unauthorized access to any personal access codes or credentials provided to access our website. For these cases or any other queries, we provide the following email address for assistance: hello@theweddingtemplate.com.

IDENTITY AND CONTACT INFORMATION
NATALIA JUSTYNA MORAWSKA, residing at Costa De Adeje, Tenerife, Canary Islands, is responsible for the processing of your personal data as the person responsible for THEWEDDINGTEMPLATE.COM under applicable data protection laws and regulations.
If you have any questions regarding the processing of your personal data, we offer the following contact options:
Postal address: Costa De Adeje, Tenerife, Canary Islands.
Email: hello@theweddingtemplate.com

TYPES OF DATA WE REQUEST
To provide our services in the best possible way, depending on the service requested, we may need certain personal data such as your full name, address, email, or mobile phone number.

Some of this data is mandatory for service provision, and in these cases, it will be identified as such in the relevant form. Please note that refusal to provide this information may prevent us from delivering the requested service.

• Online store registration: Full name, address, and phone number.
• Purchasing products via the website: Payment method, account number, card details (card number, type, expiration date, and CVV number).
• Newsletter sign-up: Email address.

Additionally, to better understand your preferences and provide more personalized service, we may collect data on our own using cookies or your purchase history. Combined with the information you previously provided, we use this data to personalize offers, promotions, and communications to provide products and services most suited to your tastes and interests. If you are unfamiliar with our Cookie Policy, you can view it at any time at: https://theweddingtemplate.com/politica-cookies.

We may also create profiles using your web usage data, purchase history, gender, and age. Profiling involves evaluating certain aspects related to you, such as your purchase history, age, and geographic area, to better understand your preferences and needs, allowing us to offer products and services that best match your tastes.

USE OF DATA AND LEGAL BASIS
THEWEDDINGTEMPLATE.COM is aware of the importance of the security and confidentiality of your personal data. We will always clearly inform you of the purposes and uses of your data. The main purpose of processing your data is to sell and deliver the products we offer, based on the contractual relationship you have with THEWEDDINGTEMPLATE.COM. Additionally, we may process your data for the following purposes:

Based on THEWEDDINGTEMPLATE.COM’s legitimate interest, we will use your data for:

• Sending commercial information about THEWEDDINGTEMPLATE.COM’s products, services, promotions, and/or events through any contact method you have provided, which may include phone, SMS, instant messaging, email, or postal mail.
• Statistical studies to improve service quality for the customer.
• Profiling our customers to better understand their needs and offer products and services aligned with their preferences.
• Offering you our customer service.

With your consent, we will use the data collected to:

• Manage your newsletter registration and website account creation.
• Participate in contests, giveaways, games, etc.

HOW YOUR PERSONAL DATA WILL BE SHARED
THEWEDDINGTEMPLATE.COM generally does not share your personal data with anyone unless required by law or if communication is strictly necessary for fulfilling the commercial relationship you have as a customer. However, in certain cases, always with your consent, we may share your data with partner companies to send you commercial information that may interest you.

Data sharing with third parties in compliance with the contractual relationship with THEWEDDINGTEMPLATE.COM:

• In case of a purchase, your data will be shared with distribution companies and delivery points to facilitate the appropriate communications, ensure the products reach you, or notify you of their delivery.
• Notaries and third parties involved in the management of contests, promotions, or giveaways that THEWEDDINGTEMPLATE.COM organizes and in which you choose to participate.

DATA RETENTION PERIOD
The retention period for your data depends on the purpose for which it is processed. Here are the retention periods:

• Customer data, account management, and customer service: While you remain an active customer, and if you deactivate your account, we will retain your data for 5 years to comply with tax or other company obligations that may have arisen during the relationship.
• Contact data for commercial use by us or third parties by any means: This data will be processed indefinitely for this purpose until you decide to revoke your consent, oppose this processing, request data deletion, or limit its use.

DATA SECURITY
THEWEDDINGTEMPLATE.COM has adopted the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, unauthorized access, or processing, considering the state of technology, the nature of the data, and the risks to which it may be exposed, whether from human action or natural/physical means.
However, users should be aware that security measures on the Internet are not foolproof.

YOUR RIGHTS
You can revoke your consent at any time, as well as exercise your rights of access, rectification, deletion, opposition, limitation of processing, and data portability when applicable. To do this, we provide the following options:

• By postal mail to the THEWEDDINGTEMPLATE.COM Customer Service at the following address: Costa De Adeje, Tenerife, Canary Islands.
• Through forms available in our stores.
• By email to: hello@theweddingtemplate.com

In your request, you must include your customer number and attach a copy of your ID.

Additionally, if you believe your data has been processed improperly, you have the right to contact the Spanish Data Protection Agency (C/ Jorge Juan, 6. 28001 – Madrid www.agpd.es).